PERMANENT JEWELRY FAQS
WHAT IS PERMANENT JEWELRY?
Permanent Jewelry is a custom fit chain that is cut and welded back together directly on to you. This means it is custom fitted to your wrist, neck, or ankle with no clasp, and requires no maintenance. Permanent jewelry essentially means it is clasp-less. The ends of the chain are micro-soldered together.
Though we like to think of these pieces as permanent, they can simply be taken off with a pair of scissors if you wish to remove it.
A clasp may be added for an small fee.
WHAT DOES GOLD FILLED MEAN?
14k Gold Filled has a very thick layer of pure 14k gold which has been mechanically bonded to a base metal. Which makes it perfect for people with allergies or metal sensitivities. And it can be worn for a lifetime.
WILL IT HURT?
Nope! When we put on your jewelry, we use high heat on the chain only, with a leather patch in between you and the jewelry, to weld it shut. You shouldn’t feel a thing!
WHAT IF THE CHAIN BREAKS OR STRETCHES?
The lifespan of your jewelry will depend on lifestyle, activity level, job and other external factors. One thing to remember, like with most jewelry is to avoid high levels of chlorine or chemicals that can deteriorate the structure of the gold or silver. our chains are made with quality 14k solid, Gold filled and sterling silver, but still be mindful of what perfume's, body lotions or sprays you are using.
Although our pieces are durable, they are not indestructible. Please use care and caution when wearing as you do with any jewelry. The daintier the chain, the more fragile it is.
Within the first 14 days from purchase I will adjust and size down your chain, for no charge. If you choose to add more links, there will be a $15 weld fee. Subject to chain availability.
I will fix or re-weld any clasp or jump ring issue up to 14 days after purchase, no questions asked. If a chain or charm is lost there will be a small $10 repair or 1/2 the cost of the chain/charm replacement fee. Subject to charm & chain availability.
Any repairs or fixes after the 14 day warranty there will be a $15 re-weld fee and no discount for lost chain or charms.
CARING FOR PERMANENT JEWELRY
You can clean your permanent jewelry with warm water, a soft toothbrush and mild dish soap. Jewelry polishing cloths also work great to get them polished up and back to their super shiny selves!
CARING FOR STERLING SILVER
Sterling silver jewelry is a staple in most people’s jewelry boxes, however, If not cared for properly, even high-end sterling silver jewelry can appear a little discolored or dirty over time.
Tarnish occurs when oxygen or sulfur makes contact with silver.
To ensure your jewelry continues to look as when you first got it you should consider the following.
-Wear your jewelry! The oils on your skin help keep away tarnish.
-Avoid corrosion. Try not to get chemicals, lotion, chlorine, and perfume on your jewelry.
-Polish with a jewelry cloth from time to time to prevent tarnish.
If you have already noticed tarnish then you can use the following techniques to clean your jewelry at home
Soap and warm water is a classic cleaning method, and it can breathe new life into your sterling silver. Combine warm water with mild soap, such as phosphate-free dishwashing soap.
If soap doesn't work, combine water with baking soda to make a paste. You should apply a pea-sized amount of the paste to a clean cloth to polish the silver. If you have stamped, etched or detailed jewelry, we suggest adding more water to make a thinner paste. You should also use a soft-bristled toothbrush to reach any crevices. Once done, run the item under warm water before drying it with a clean cloth. It will look good as new!
WHAT IF I DON'T WANT IT PERMANENTLY WELDED?
I get it! Which is why I offer clasps for a small fee if that's the route you want to do! We will still custom fit to your wrist & add on any charms or connectors of your choosing!
CAN I WATCH THE WELDING?
Of course! I supply welding glasses for you to watch without any damage to your eyes. You may then only watch if your the one wearing the provided glasses. Any others in the room will need to not directly look at the time of weld. Watching through your phones camera will allow you to watch the process.
ARE THERE ANY AGE RESTRICTIONS?
We don't have age restrictions! Anyone can get welded although If you are under 16 you will need a parent to accompany you to your appointment.
WHAT IF I NEED TO REMOVE MY BRACELET FOR A MEDICAL REASON?
If for any reason you need to remove the bracelet, you can remove it with some sharp scissors or cutting pliers! Be sure to cut it at the jump ring so we can re-weld it in the future!
CAN I STILL GET THROUGH AIRPORT SECURITY?
Yes! TSA does not ask you to remove fine jewelry when going through security.
CAN I BRING MY OWN CHAIN?
At this time, no. I can't guarantee the intergrity of the metal and quality of the piece.
IS THERE ANYONE WHO SHOULDN'T UNDERGO THE PERMANENT JEWELRY PROCESS?
If you have a pacemaker, you should consult your doctor before getting a permanent jewelry piece.
If you have a MRI scheduled you should wait to have your piece applied.
CAN I RETURN MY BRACELET/ANKLET/NECKLACE FOR A REFUND?
All jewelry pieces are custom and once cut, there are no refunds or exchanges. All permanent bracelet sales are final. Make sure your happy with the length and sizing of your piece, as we are unable to add or subtract links later without incurring a re-weld fee. All sales final.
WHAT DO I DO IF I NOTICE ANY SKIN IRRITATION?
If you are noticing any skin discoloration, this can be the cause of a pH imbalance or acidity in your skin. A little rubbing alcohol will clean it off. The underlying layer in gold-filled jewelry is brass. If irritation continues, we recommend solid gold as those pieces are hypoallergenic.
It is important to note that everyone is different. We can react differently to certain metals based on things we eat and drink, products we use, and places we may submerge our jewelry. Many people are allergic to white gold because of the nickel content. All of these things need to be taken into consideration prior to making the decision to get a permanent piece.